Availability

Turn-around time is crucial. Our team does their best to get orders packed and ready to ship the same day as your order. Our expected turnaround time is approximately 1-2 days during regular business hours. We offer our customers 24 x 7 service to support their immediate requirements. If you find yourself in prompt need of our products or technical assistance, simply give us a call at 713-461-7770 - any time - any day. 

Training

PRS offers its customers one-day training courses on the safety aspects and operating guidelines for using chemical cutters. If you are interested in this service, please contact PRS and we would be glad to arrange a time that's best for your team. PRS offers its customers an online tutorial which provides demonstrations and safety guidelines for the use of our tools.

Testing and Customization

PRS can customize our tools to fit your needs, given a lead time of less than one week. We can also conduct testing in our Advanced Testing Facility. We can conduct testing under high temperature and high pressure environment in an ISO9001 certified facility with the capability of creating testing certificates to meet the stringiest requirements.

Multi-Language Support

Our support staff can provide technical and sales assistance in four languages to better serve our customer base. Support is provided in English, French, Spanish and Arabic.